Privacy Policy

1. Introduction

This Privacy Policy explains how AnchorLess (“we”, “us”, “our”) collects, uses, shares and protects your personal data when you visit useanchorless.com or use our Services. We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (“GDPR”) and other applicable data-protection laws.

2. Data we collect

Information you provide

• Identity and contact details (name, email, phone, nationality, address);
• Relocation details (destination country, visa type, household information);
• Documents you upload for your application; and
• Payment information (processed securely by our payment providers).

Information we collect automatically

• Device and browser data, IP address and approximate location;
• Usage data such as pages visited and actions taken; and
• Cookies and similar technologies (see our Cookie Policy).

3. How we use your data

• To provide, personalise and improve our Services;
• To prepare and coordinate your relocation, documents and applications;
• To communicate with you, including via your dedicated case manager;
• To process payments and prevent fraud;
• For marketing, where you have consented or where permitted by law; and
• To comply with legal obligations.

4. Legal bases for processing

We process your data on the basis of: performance of a contract with you; your consent; our legitimate interests (such as improving and securing our Services); and compliance with legal obligations.

5. Sharing your data

We may share your data with: licensed partner lawyers and professionals handling your case; banks and payment processors; technology providers that host and support our platform; and authorities where required by law. We require third parties to protect your data and to use it only for the purposes we specify. We do not sell your personal data.

6. International transfers

Your data may be processed outside your country of residence. Where data is transferred outside the European Economic Area, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

7. Data retention

We keep your personal data only for as long as necessary to provide the Services, comply with legal and regulatory obligations, resolve disputes and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.

8. Your rights

Subject to applicable law, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. You may also lodge a complaint with your local data-protection authority. To exercise your rights, contact hello@useanchorless.com.

9. Security

We implement technical and organisational measures designed to protect your data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work continuously to safeguard your information.

10. Children

Our Services are not directed to children under 18, and we do not knowingly collect their personal data.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision.

12. Contact

For privacy questions or to exercise your rights, contact us at hello@useanchorless.com.